Our Network
- Design it yourself so you have a deep understanding of how it works
- Build it and maintain it yourself to ensure good workmanship
- Fix it yourself to deliver quick response times
- Own it yourself to guarantee flexibility and ongoing supply on your terms
- Consider every worst-case scenario and add a fail-safe to match
- Prioritise service delivery over commercial gain
- Plan for growth in capacity to ensure it always exceeds demand
- Only build coverage where the long term business case holds up
Our network philosophy is defined by a set of straightforward rules:
As a result of implementing this philosophy
- Our services work exactly as described
- We can guarantee the performance of our services and can include significant financial compensation in our SLG without going broke
- We respond to service faults quickly using our own experienced, qualified engineers
- There is no ‘buck passing’ as the network is entirely our own
- We can readily integrate the best technologies to give our customers innovative and improved services
- We can pass every packet between any two points on our wireless network without passing through any third party equipment or infrastructure, making it one of the few truly Tier-1 networks in Australia
- Our network has longevity beyond many others
