Connect+ describes our product grouping that supplements, complements and extends the capability of our core access method, Wireless Connect.

DSL Connect

DSL Connect is a business grade ADSL or SHDSL IP network access service designed for small and medium sized enterprises with a requirement for high-speed connectivity to the Pacific Wireless network or the Public Internet. DSL Connect is provided in conjunction with our wholesale partner PowerTel.

Fail-Over Connect

Fail-Over Connect is a service that backs up your primary wireless link, so that in the unlikely event of a failure, customer traffic is automatically re-routed over the secondary carriageway.

Carrier Connect

Carrier Connect is an access service specifically designed for facility-based carriers, service providers and integrators to extend the reach of their own data products to their customer base using the best wireless network in Melbourne.

Why have it?

DSL Connect provides access to the Pacific Wireless Network and its portfolio of products such as VPN. It is most suited to extending network connectivity to branch offices outside of our Wireless coverage area and for cost-effective connections for mobile workers either at home or at small offices.

We have developed our Fail-Over Connect service because rare or minor outages however unwelcome are an unfortunate part of all Telco networks. If your business cannot afford to have more than a few minutes of outage to your primary Internet, VPN or Voice link then you need network diversity as a back-up.

Carrier Connect allows our network to become an extension of our wholesale partner's network. We become part of our partner's carrier-independent solutions, allowing them to choose the best value access method for their customer’s specific site requirements rather than having to compromise performance or cut margin at locations where other products just don’t fit. Carrier Connect gives partners all of the competitive advantages of Wireless Connect without having to build their own wireless network.

Why is it the right choice?

	DSL Connect		Fail-Over Connect		Carrier Connect
	4 Asymmetric Speeds – 256kb/64kb, 512kb/128kb, 2Mb/384kb or 6Mb/640kb		Protect your mission-critical transport method		100Mbs at City data centres
	4 Symmetric Speeds – 512kb/512kb, 1Mb/1Mb, 1.5Mb/1.5Mb or 2Mb/2Mb		True diversity & redundancy		10Mbs via Wireless Connect
	Powertel is a leading business grade DSL provider		Great value! No high-end equipment required		Extend your network with ours
	National coverage		No other carrier or ISP required		End-to-end Layer-2 or Layer-3
	Guaranteed availability and performance		Service is fully automatic and fully managed		Multiple services via 802.1q trunk port

How do I get it?

In order to install DSL you must have access to the Telstra telephone line infrastructure. We then carry out a link test to determine your distance from the local PowerTel Own Network (On-Net) enabled exchange. End customers outside PowerTel’s On-Net coverage will be served through Extended Network Coverage (Off-Net) utilising components of the Telstra and Optus DSL networks.

Fail-Over can be provisioned on a Pacific Wireless DSL circuit (with the same speed options as DSL Connect) or an existing Telstra ISDN2 service (at either 64Kbs or 128Kbs).

Carrier Connect at data centre locations requires Ethernet cabling between your switch and our switch. You may organise your Ethernet cabling or if you prefer, we can do this cabling for you. For Carrier Connect using wireless, you will require Line-of-Sight (LoS) to one of our 15 tower sites. Before accepting your order for service, we will conduct a site inspection to confirm LoS and offer you a guaranteed installation schedule, so we won’t let you down.

How does it work?

DSL provides connectivity from your premises to PowerTel’s local Point of Aggregation (POA). The traffic is aggregated and routed to the Pacific Wireless network or public Internet from the POA via our Carrier Inter-connect with PowerTel. Network connectivity is provided using copper line access between the end customer CPE (Customer Premises Equipment) and PowerTel’s core network. IP connectivity is set up from the end customer CPE to the PowerTel core network using Point-to-Point Protocol (PPP). The PPP session is then terminated to the Pacific Wireless Carrier Inter-connect using Virtual Routing and Forwarding (VRF) at the POA. Routing within the VRF then directs IP packets to the appropriate destination.

In order to determine whether to use the secondary service, the Fail-Over system takes into consideration the level of packet loss and latency (measured by round-trip-time - RTT) and also the amount of traffic passing over the primary link at the time. The same performance measures are taken into consideration when determining whether to re-route traffic back onto the primary link once the outage is over. Parameters are typically set so that a level of tolerance exists to prevent 'fail-over' and 'fail-back' events from taking place either too soon or too often during a period when the performance of the primary link is fluctuating on or around tolerable levels.

Your Carrier Connect location can be nominated as an end point on any Layer-2 VLAN or Layer-3 VPN you order through Pacific Wireless. Either way, our two networks are connected at Layer-2 using an agreed 802.1q VLAN id across your IcAP. With a Layer-2 service, this VLAN is configured end-to-end to your nominated end customer site(s). With a Layer-3 service, this VLAN is used to connect your router to our router, so you also need to nominate the inter-connect routing subnet to be used.